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Monday, July 30, 2007 at 8:41 pm
Me, I pile. Here’s the strategy of the pile: % you get a lot of things every day in the interoffice mail, or even real mail. % much of this you know what to do with. % some of it you don’t know what to do with. % that’s what you pile. % the pile grows old and after a while you fear to look at what is within it. % after a while, you throw away the pile. % the moment you throw the pile away, you need something that was within it. % Still, you’re better off without the pile. The moment the pile is gone, you begin a new pile. ******** Here is the strategy of those who file. * Here is an item. I need to file it. * But… where? * I’ll call Beverly. She will know where to file it. * Beverly files it. * Beverly goes to teach school somewhere. * Nobody understands my filing system. Go ahead! Which do you prefer??
Sunday, July 29, 2007 at 2:16 pm
Just a word on a Monday morning to thank all of you who have begun the incredible discourse on air travel. On Friday night, I was delayed on my flight from Kennedy to SFO because there were simply too many darn planes who wanted to take off from Kennedy. Thank Goodness for the American Airlines captain, whoever he was, because it’s my guess he was simply so ill-tempered with the flight tower that we went from absolutely screwed to fourth in line in about six seconds. Dude! You rule. The stories of injustice and indignity have been pouring in. Look at the comments offered to my prior blog entry. They’re just fantastic. I want to publish them all, and not just as comments, either, but as an ongoing and interactive international blog. This takes some technological doing, so we’ll see how that goes. In the meantime, keep writing. I have no doubt that there are a million stories out there waiting to be told. Tell me.
Friday, July 27, 2007 at 9:36 am
The subject I believe should be next on our roster is air travel, and by air travel I mean the following:
In short, ladies and gentlemen, I believe this topic is one that now occupies fully 35% of all business conversation in pre-meeting Board Rooms, bars and other venues where we go to complain, bemoan and just natter about what makes us miserable in this merry life of ours. You can tell me good stories, too. Tales of human grandeur, generosity and nobility. Those are never out of place, if you can come up with them. I think it’s quite possible that a new oral tradition may be forming on this topic. I’d like to make this a place where people like us can come to get it started, keep it going and maybe, just maybe, effect a change in this perpetually declining aspect of our working lives. So come on. Tell me.
Wednesday, July 25, 2007 at 11:23 am
Such is the case with my little screed on the difference between I and Me, offered yesterday in what I considered to be a vacuum of true business news. That happens a lot lately. Who cares about most of the stuff you see in the business section these days? Another merger? Ho-hum. Another 30-year-old quadrillionaire? Zzzzzz. Bad grammar in the workplace? Yeah, baby! Anyhow, quite a few of you have written in to agree with me, castigate me, and make fun of my English usage. Several of these have made me laugh, others have gotten under my skin. I had no problem at all with those who found stupid grammatical mistakes in my original post. I admit I’m not perfect, and spelling has never been my long suit. So I corrected the spelling on some key words, the use of “their” instead of “its” someplace, I forget now, and of course, changed the name of the posting itself to “When smart people USE bad grammar,” which is better, I admit it. I don’t mind being corrected. When I’m wrong. Whoops! Look at that! I just used an incomplete sentence! In a discussion of grammar, is that verboten? I think not. In this space, I basically speak to you very much the way I would talk if we were sharing a beer at the corner bar after work, or, since I really don’t drink very much beer, vodka, scotch, tequila or, in a pinch, very cold gin. This explains not only incomplete sentences, but distortions of tense that I like to use because they sound right to me, the way people tell stories. That explains the first sentence of my original posting, about which some of you chose to get up into my grill. “I’m sitting at a lounge last week in Los Angeles with a top business reporter” is correct, because a) it’s mildly amusing to use slightly demented lingo in a demented world, b) I choose to do it and c) the use of the present tense in this context places you in the scene immediately, and is therefore a dramatic device. In short, while the sentence is unconventional, it is not an error in grammar. Others complained about people like Smith in Topeka, who wrote in to say, “Me hates it when people do that!” The thing is, when I read that comment, and several others like it, I laughed. I want to encourage anyone reading this site to always, always get in touch when you have anything frivolous, idiotic or even slightly funny to offer. Don’t be dissuaded by the Grouchies. Me likes it. Speaking of annoyed individuals, Joe, in Charleston, SC, speaks for a lot of folks, I think. He’s angry. “I’ve come across many people,” he says…
First, I’d like to note that Joe’s grammar and writing style is not peccable. Second, Joe and those like him are exactly the reason why nobody corrects anyone else’s bad grammar these days. People hate you if you do. They think you’re a snob, a hoity-toidy loser, a wimp, a stickler, obsessed with meaningless detail and empty form. Personally, I raised this issue because when a smart person with whom I am speaking says, “Larry and me will get back to you on that,” I worry about the impression they will make in a business setting with guys who have an even bigger stick up their butts than I do. If that makes me a modern-day equivalent of Marie Antoinette, I guess I’ll have to live with that. I do sympathize with Joe, though. When I was in France, I didn’t meet one single French person who did not correct me on my usage, my pronunciation, my accent. I even got corrected on the way I said “McDonald’s.” While I appreciated the constant French lessons, I did feel, after a while, that there was something annoyingly sticklerish about the entire nation on this issue. But hey. They love their language. In some ways, it’s all that’s left of their once dominant culture. So I forgive them. And Joe should too. Finally, I’d like to thank Tim in Montreal for his citation of a new one to me: Skitt’s Law, in which “spelling or grammar flames always contain spelling or grammar errors.” That rings true. I’m sure this one do too.
Tuesday, July 24, 2007 at 10:20 am
See anything wrong there? I do, but I don’t say anything about it. I don’t want to come off as Miss Grundy. A couple of days before, I’m in a big presentation where an industry leader is addressing about 300 hotshots. Very smart guy. Very sharp speech. Somewhere toward the end of the thing, he leans forward to make a particularly important point. “The future of this technology is obvious,” he says, “although you and me may not be around to see it.” Ouch. Every day it happens. I try to ignore it. But it gives me a little stab in the back of my eye every time I hear it. Really smart people, people who can explain the impact of tax abatements on earnings per share going forward, who can discern how internet revenues will play out in the coming decade, who can shoot craps or guide investments with aplomb, don’t know the difference between I and me. Does it matter? Should it matter? I don’t know. It just seems to matter to me. The thing is, you can’t really correct people about it. They hate you. They look at you like you’re some kind of jerk. And maybe you are. After all, with all that’s going on in the world, does grammar matter? For the record, and for those who even marginally care: this is really easy. The word “I” is used when the You in questions is the subject of a sentence. “I” does things. “I like that,” you say. You don’t say, “Me like that,” unless you are Tarzan. “Me” makes his appearance when things are done to You. “He really screwed me on that deal,” is both a common occurrence and correct usage. Most of us know this. It’s when we combine with others that the problems start. “You and me are going to kick his butt,” is a laudable strategy, but a grammatical boner. ”I” is going to kick his butt. Likewise, “In the future, clearance for lunches over $100 must be obtained from Max or I,” may be excellent policy, but goofy usage. Just looking at it on the page here, doesn’t it LOOK wrong? And yet I hear it every single day, from people who are smart and too powerful, conceited or just plain tender to be corrected. Even the best newspapers in the nation have given up on the split infinitive. Almost nobody cares about the difference between “presently” and “currently.” A good portion of the population reading this conducts much of its online communications in abbreviations, alphabetized contractions and emoticons. Can’t we save this one vestige of good speech, you and I? … or is that you and me?
Monday, July 23, 2007 at 9:37 am
Well, it was quite a shindig. There were hundreds of Harrys there, a gaggle of Hermiones, a couple of Weasleys, a few dogs, a couple of cats, dozens of affectless teenagers slumped into doorways talking into cell phones and, inexplicably, a guy about 6′6″ dressed from head to foot as some kind of rodent made completely of gray pile carpeting. They said about 3,000 people were assembled in The Grove, but of course I was looking around for only one person. I found him standing by a fire hydrant, smoking a Cohiba under a sign that expressly forbade it. “Lord Voldemort,” I said by way of greeting. He turned to me with those flat, expressionless eyes of his and I could see him going through his huge cranial database to remember where, when, who I was. That’s how executives are. They just wait, and then it comes to them. As he sorted me into his memory, I noticed with some pleasure that he had regrown a completely effective and attractive nose. It’s amazing what they can do with a face out here in LA.
“People love Harry, you know.” It seemed like a pretty mild thing to say. “Please shut up,” he said. I did. I could see he was wearing a black wristband. Everyone else was in orange and blue. I wondered what a black wristband would get you when the doors opened at midnight and the books began to be sold to the eager throng. I didn’t want to think about it. “On the bright side,” he continued, “after this and a couple of cruddy movies, it’ll all be over and my reign on earth will be eternal and supreme, just like it was in the 1980s when I was putting together the first boom in tech stocks.” “You did that?” I hadn’t known. That was before we worked together. “Sure,” he said. “And the bust, too.” “Wow,” I said. I had lost a lot of money in that. “The ’90s were the greatest,” he sighed, leaning into a metal lamp post, which instantly melted into the shape of his back. “I loved that whole democratization of capital thing as a guise for the destruction of innumerable organizations, the consolidation of entire industries, and the enrichment of a small group of investment bankers, lawyers and senior executives. Of course, that was BH.” “BH?” I inquired. “Before Harry,” he said, and lapsed into a malevolent silence. An oily steam poured from both his ears, which had large lobes and were quite hairy. “Yes,” I said, and then, as politely as possible, “so what have you been doing for the last few years, since, you know, you, er, left to, um, pursue other interests?” That was the phrase that had been used. “Mr. Voldemort has left the company to pursue other interests in this and related fields,” the press release had said. But we all knew what had really happened. Harry was in charge. He-Who-Must-Not-Be-Named was out. “I worked for McKinsey for a few years,” he said. “Then I got a job teaching mergers and acquisitions at Wharton. After that, I consulted on a few start-up situations in biotech for a while, mostly commercialization of genome research. I helped Microsoft on their legal strategy. Other than that, just doing the things we do. Lunching at Michael’s, Morton’s, Spago. Dropping in at Gstaad and Sun Valley. Golfing. Looking for the next big thing.” “What’s that going to be?” I inquired. I always like to know where I should be putting my money. “Don’t know yet,” he said. He stamped out his cigar dead center of the lightning bolt on the forehead of a young man sporting a maroon and gold scarf. The kid sunk to his knees, gibbering meaningless incantations. I felt bad for the fellow. I’d seen that happen to dozens of middle managers in innumerable budget meetings with this particular executive. “I wouldn’t worry about it, though,” said Lord Voldemort, with a weird and scary grin. “I’m ageless, you know.” Then he disappeared in a puff of smoke, leaving behind nothing but a dark crimson glow and the very faint smell of money.
Friday, July 20, 2007 at 4:42 pm
The outlook was stupendous for the soccer crowd that day Some had paid a thousand bucks to view the Galaxy Rumors, true, had swept the world that something might be wrong The day arrived! The crowd was stoked! The players hit the green! And here they came into the sun — Frank Yallop’s lusty crew! Some had traveled from as far as London and Beirut, But whether they arrived from places populous or rural, Oh somewhere in this favored land the god of soccer shines But here? Forget about it.
Thursday, July 19, 2007 at 1:26 pm
It’s a little funny for me now even to be using his proper name. We had come to refer to him only as “He,” “Him,” and “He-Who-Must-Not-Be-Named.” This is not in any way unusual. That’s how it generally is with most ultra-senior executives. “He’ll be here on Tuesday,” is well understood to mean, “The Chairman will be in town that day.” In the phrase, “He-Who-Must-Not-Be-Named is really pissed about the third-quarter projections,” the identity of the angry senior officer in question is totally unnecessary. Now that he’s been out of things for a while, however, I’ve heard a lot of people who used to work for the guy and tremble at his name refer to their former honcho in any old offhand way as “Lord Vee,” “The Voldemeister,” and even “Larry,” which I think is totally disrespectful. People make this big error, see. They think just because a CEO is disembodied and can only be seen around town in the body of a snake or a ferret, that he’s not going to come back and kick butt at some point in the future. I don’t know why people don’t get it. Look at all the guys who have proven them wrong, from Marius, who came back after being ejected from the top slot in Rome to kill all his adversaries and their dogs as well, to Napoleon, who was very bored on Elba, to Carl Icahn, who just never seems to stay disembodied no matter what happens to him. Nope. You can never count a really big wizard out. That’s why I’ll be at the Potter party tomorrow night, and will report back to you on what comes down. I’ll tell you one thing. I’ll be having a couple of goblets of fire before I go.
Thursday, July 19, 2007 at 9:14 am
Be that as it may. In “She Wore A Yellow Ribbon” John Wayne delivers a nugget that precisely mirrors a comment that just came in from Me Again of Seattle, who I’m guessing is writing to me under a fake name, like most of you do. Me Again’s observation was about my thoughts on the subject of John Mackey, the green, leafy head of Whole Foods (WFMI), who was caught pumping his corporate mojo on a chat board under an anagram of his wife’s name. “He should of never apologized for what he did,” writes Mr. or Ms. Again. “If you are going to do something like that, one should never apologize and by doing so is admitting to guilt on something that he shouldn’t have to admit guilt for. We live in a country built on free speech.” Free speech? Whatever. If anything, the quality of speech on the web goes beyond freedom into license. The real issue in our vast and thorny media culture is the utility of apology. And on that matter, my belief is more clearly set forth by the Duke to a raw recruit: “Never say yer sorry, Mister,” he growls. “It’s a sign of weakness.” We live in an culture of apology. Apology, sometimes tearful, sometimes not, followed by rehab of some kind, usually, or a highly publicized prison stay, and after that a certain pleasant amnesia as we all turn our attention to new miscreancies we can feast on. At times, these apologies are enough, and many naughty boys and girls are reinstated, if we like them, or they are pretty, or good enough copy. That’s the way it’s supposed to work, anyway. More often these days, though, the reward for apology seems to be a higher level of punishment for he or she who shows a pink, tender underside to the beast. The cycle has shifted. Apologies seem to enrage the creature, not mollify it, until the sorry apologizer spirals down into the doom that his or her weakness virtually demanded. The big maw isn’t satisfied by a simple “I’m sorry” anymore. Perhaps only the kind of apology that will be accepted at this point is the samurai version explored in the classic Japanese movies I love, where all the blood is black on white, the moment when the hero or villain, in recognition of fate or his own misdeeds, quite literally falls on his sword and reels back into good grace with his guts falling out all over his hands. Whoops! Ouch. All is well. Those who don’t apologize do better, I think, all things considered. Two individuals come to mind who might have apologized if they listened to the wrong advisers. The first is Barry Bonds. He’s the only player who has suffered under intense scrutiny on the use of performance enhancing drugs and did not buckle. All the others who have, who stepped forward, talked with Congress, the press, their mommies? All toast. Did they in any way benefit from having unburdened themselves? They did not. And then there’s our Commander in Chief. Many might say that in the course of his Presidency, he may have done some things for which he might have apologized. Katrina. WMDs. That kind of thing. But has he ever offered even the slightest sigh of remorse? Nope. And you know what? I think it’s working for him. In 20 years, I expect to see history books that bear no resemblance to my perception of what’s going on right now… because nobody has apologized for anything so far, and created that record. I’m going to suggest that everybody who lives in the line of fire consider this strategy real serious, like. “Never say yer sorry, mister,” no matter what stupid thing you’ve gotten yourself into. “It’s a sign of weakness.” And weakness, my friends, is the one sin we just can’t seem to forgive.
Monday, July 16, 2007 at 10:07 pm
I just want to put in a word for John Mackey, the top soy dog of Whole Foods. You know him. He’s the guy who eats no fat nor lean. He’s Vegan. He walks the walk and talks the organic talk. And at the same time, he’s been posting anti-competitive barbs on the chat boards in a fake name that is an anagram of his wife’s. Okay, it’s embarassing if, as the Wall Street Journal reports, he complimented his own hair. But Whole Foods (WFMI) is a pretty cool place. And what’s the guy guilty of, really? How many of you are signed on right now with some kind of fake name? Probably all of you, right? Some of you are on as women who are men, I’m sure, and vice versa. Leave alone chat rooms for a minute, in which all kinds of people vent their spleens and sling all kinds of self-serving speculative mung by the minute. So-called news sources on the web are festooned with people who spew a raft of schweck out there, some of it rumor, some of it pure bile based on unnamed sources, people having fun trashing people, the angry, the otherwise mute, spilling their guts with no attribution required, just pure content, unattached from the invididual who sent it out into the cyber-shopping mall of the collective mind. And now everybody’s going to have a lot of fun laughing at John Mackey, and maybe he’ll get into even worse trouble, and won’t that be nice. And then we can all chat about it!
Monday, July 16, 2007 at 4:05 pm
I’ve always lived in a certain kind of fear when I’m out in the wilds of wherever we all go to vacate and recreate — the dread that I’m going to be killed while I’m on vacation. Every year, you know, there is at least one such obituary in the paper. “Executive killed on vacation,” says the headline, which then goes on to state, in appropriately somber tones, how Arnold Koznopis, executive vice president of Suchandsuch Corporation, was eaten by a shark while snorkeling two feet from shore, or fell from a great height while snowboarding for the first time, or hit his head on a pumpkin, or like that. “Gee,” I think to myself, “That could easily be me.” All of which leads me to be careful when I’m off the grid and out of town. I was therefore pleased and delighted to meet the little man who is the subject of this story at a bar in Maui, carefully enjoying a cocktail. I thought I recognized him right off, I just wasn’t quite sure why. “Having a good time?” I asked him. “Actually, it’s been sort of tough,” said the little man, his featureless, bulbous head bobbing back and forth under the influence of the gigantic Mai Tai he was weilding. He looked like he wanted to hold forth, so I just sat back and let him. Throughout his little chat, he showed me some of the snapshots that he said his wife had taken of him during his vacation. I’ll share those with you as well. You may recognize them. “Well,” he said, leaning back and coming breathtakingly close to falling from his bar stool, “It all started about two weeks ago, when I got off the plane from LA and hit Waikiki. I figured I would take a swim in the ocean and dove in headfirst from the pier. How should I have known there were rocks underneath there? Here I am about to smash my arm! How do I look?”
He looked okay to me, considering. “After that,” he continued, “I figured I would go for a swim. That’s me on the left, doing fine… and then, you know… afterwards I needed a little help. See me waving?”
I did indeed. “On the way into shore,” he said sadly, “I seem to have stubbed my toe on something under the water. I wish I had been warned.”
“I was okay, though, until that boat and surf board came along and clocked me.
“Then, on my way back to my room, what do you know? Along came a flash flood that knocked me off my feet and hurled me high into the air! I seem to have lost my feet entirely, as a matter of fact! Where could I have left them?
“I said to myself, look, pal, you’d better stay out of the water, entirely! So what d’you think happens then? Out of nowhere the ground beneath me just kinda gives way and pow! I’m plummeting to my death. And where did my hands go?
I have no idea!” “No sooner did I hit the beach then along comes this incredible wave with sharp stuff coming out of it and I’m down on my butt again!
I’m asking myself, what’s going on? I mean, why is all this happening to me?”"Then before I can even get back on my ankles, because that’s all that seems to be left at the ends of my legs, for some reason, I’m picked up by another wave and tossed like a sea monkey up against this very sharp and painful wall….
… after which I nearly kill myself on some rocks that just, like, cropped up out of nowhere underneath the surf!
“The riptide is vicious! I’m dragged out to sea!
“There’s no ground beneath my feet at all! I think all is lost!
It’s a sudden drop off! I’ve heard about those! Why didn’t anybody warn me?”"Finally, I get out of there and on my way back to this bar, there I go again! I guess I didn’t walk slowly enough?”
The little man with the very round head looked at me and leaned in conspiratorily. “I just think it’s great that my wife is along to take these pictures of our vacation,” he said, waving to a small, virtually featureless woman who was even then coming out of the Restrooms with a digital camera around the space where her neck should have been. “She says there might be some kind of commercial use for them.” The little guy then leaped to his stumps and hopped across the room with elan, stopping at the Men’s room. I asked him if he was going to be okay in there. “Sure!” he said. “What could happen to me in here?” he said, giving me a merry wave of the wrist.
I finished my drink in silence, thinking there are worse things than going back to the office. So that’s what I just did.
Tuesday, July 3, 2007 at 9:18 am
Okay, I lied. I thought the last post, in which I told you I had gone fishin’, was my final word for a while. But then I got on the JetBlue plane from New York to San Francisco and suddenly I had about eight hours on my hands. Don’t ask. Anyhow, I got a chance finally to go through a huge stack of letters that a lot of you had sent to the Ask Bing portion of this site, and answer some, and just marvel at a bunch more. I particularly like the guy who told me I should exchange the cigar in my portrait for a turtle. So for the next couple of weeks we’ll split up the trove a little and feature a bunch of Ask Bings, and I bet while I’m supposed to be relaxing I’ll have a chance to deal with a whole bunch more. I hope as you read them, you’ll get fired up about something I got wrong, or right, maybe, and shoot me a whole bunch more of your stories, observations, complaints, ideas and vapors about crazy bosses, bulls**t jobs you hold or someone else does, insane and frustrating peers, and organizations that either crush the life out of you or make you totally enjoy whatever flavor of Kool-Aid they are serving. You can even send a picture of your turtle if you want. |
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Stanley Bing
Stanley Bing is a Fortune columnist and best-selling author of business books noted for their wisdom as well as their sharp, slightly acrid sense of humor. He is also the only writer on business and the workplace who still puts on a suit and tie and goes to do battle with the dragons that breathe fire at corporate America every day. This blog captures what remains of his brain after it has exploded in all other directions.
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