Galleries
Tags
AAPL Acquisitions Addiction Adult ADD Adult Video Convention Advertising Age Advertising campaigns AEG AIG Air Force One Airline Travel Alan Greenspan Alcor Life Extension Foundation Allen & Co. Amazon american airlines Analog solutions Analysts Anger Annoying Employees Anxiety AOL Apple Arjun Murti Armageddon Arnold Schwarzenegger Ashton Kutcher Ask Bing Augustus Auto Bailout Baby Boomers bad days Bad guys Bailouts Bank Failures Bank of America bank write downs bankers Barack Obama Barry Bonds Barry Diller baseball legends Batman Bear market Bear Stearns Bed Bath & Beyond beer Ben Franklin Berlusconi Bernanke Bernard Madoff Best Buy Beverly Hilton Big Bad Corporations Big Fish Games Bill Clinton Bill Gates Bill O'Reilly Bing Bing Awards bing recommends Bing Videos Bing's Law bingstuff Bipolar bird entrails Black Friday Black Screen BlackBerry Bloggers Bluetooth Bobby Flay body language bogus dudes Bonds Boneheads Bono Bonuses Book Stores books Boomers Booze Booze in First Class Boss's Day Bosses Boy Scouts Brand Encroachment Brand Loyalty Brazil Brian Greene British Air Britney Britney Spears Brooks Brothers BS Bubbles Bullies Bulls**t Jobs Burlington Northern Railroad Business Breakfast business dinners business ideas Business Language Business Life Business Media Business Stories of the Year business travel Business Week Buzzwords Cadbury Caesar call to action Canada Canon Capitalism Captive Marketing Carat Carbon Footprint Careers Carl Icahn CBS News/NY Times Poll Celebrity Meltdowns Cell phones CEOs CES Character Character Issue Chauncey Gardiner Cheese balls Cheese Logs cheeseburgers Cheryl Crow China Christmas cheer Chrome Chrysler Chuck Prince Citibank Citigroup Clone Monkeys Cloud computing Clubs CNBC cnnmoney Cobra Microport Comment of the day Complisults Computer geekery computers Conde Nast Confidence games Congress Conspiracies Consultants Consumer Confidence Consumer Electronics Show Consumerism conventions Corporate Apologies corporate culture Corporate Retreats Corporate Sanity cost of housing Costco Countrywide coyotes Crazy Bosses Creative Capitalism credit cards Credit Suisse crooks (alleged) cryogenics cubicles Cutbacks Cyber Monday Dalai Lama David Beckham David Geffen Davos dead cat bounce Debt Dee Dee Myers Democrats Dennis Levine Depression Depression (emotional) Derivatives Designer Stubble Diabetes Dictator of the Week Diets digital elph Digital solutions to analog problems Digital Transition Donald Trump Dracula Drinking Drunken Excess Duke Nukem Dumbest Moments Dummies E-Mail E.U.R. E3 Earnings EBay Economic analysis Economic Imperialism Economic Meltdown Economic Stimulus Economic Trends Economics Economists Ed Bott Edith Piaf Edward Liddy electronic communications Elinor Ostrom Eliot Spitzer Elvis in Business Elvis! Emeril Employee Dementia eOnline Equity Eric Schmidt Erin Callan Euphemisms Excel Excellence Excessive Exit Packages Excuses Executive Compensation Executive Dementia Executricks Exits and Entrances Expense Accounts F. Scott Fitzgerald FAA Fables Facebook Fannie Mae Fascist Architecture Fashion Father's Day Fathers FEMA's response to hurricane Katrina Fidel Castro Financial Times Firing People Flight Attendants Ford Ford and Chrysler Foreclosures Foreign Investment Fox News Frank DiPascale Franklin D. Roosevelt Freddie Mac Free Market Capitalism Fried Chicken Frivolous lawsuits FUBAR Fungibility Future Tech G20 Summit G7 Galleries Game Theory Gas Mileage gas prices Geithner Gen-X Gen-Y Gen-Zero General Electric General Motors Genghis Khan Geoff Colvin George Soros George W. Bush George Washington Georgetown Getting a raise Global solutions Global Warming Gluten GM God Goldman Sachs Good Guys Good News in Bad Times Goodwill Goofing Off GOOG Google Google Alerts Gourmet Magazine Government Accountability Office Grammar Gray Goose Martini Greed Greedy Banks Greenware Grocery Stores H1N1 Virus Hamburgers Hank Greenberg Hans Christian Anderson Happy Trends Hardware Stores Harry Potter Harvard Business School Harvard Community Health Plan Harvard Graphics Harvey Weinstein Health Care Health Plans Heart Disease Heath Ledger Hedge Fund Managers Hedge Funds Heidi Klum Henry Clay Frick Henry Ford Henry Schleiff heparin Herb Allen Highlights for Children Hitler HMOs Holiday Cards Holiday Cheer Holiday Parties Holiday Shopping Season Home Depot Honda (HMC) Hope Horrendous Blunders Hot dogs hot nuts House Republicans How to Get A Promotion How to get a raise How to Relax Without Getting The Axe Howard Hughes Human Genome Human Misery Human Resources Hyenas IBM Ideas for Warren Buffett IHOP Illegal Firing of Attorneys General Immigration Impostors Inauguration Inc. inflation Information in the Digital Realm Information Overload Insourcing inspirational stories Insurance Companies Interest Rate Cuts International Project Managers Association Internet Outages Internet pundits Investment Advice Investment banks Investment Trends IPhone IPod IQ Iran ITT ITunes J.P. Morgan Jack Welch James B. Stewart James Gorman Jamie Dimon January 1 Japan Japanese Corporations Jargon Jeff Jarvis Jerks Jerry Levin Jerry Yang JetBlue JFK Job Interviews Joe Armstrong Joe Mama Joe Sixpack Joe the Plumber John Dvorak John Ford John Keats John Mack John Mackey John McCain John Stewart John Thain John Wayne Johnny Walker Black Johnny Walker Red Jon & Kate Josef Stalin Joseph Stiglitz Journalism JP Morgan Chase JPMorgan Chase Karl Rove Karoshi Kazaa Ken Lewis Kennedy Airport Kenneth Feinberg Kenneth Lay King Kong Kiplinger Kraft Kurasawa L-Shaped Recovery LA stuff Labor Labor Day Lame Ideas Larry Craig Larry Page Las Vegas Layoffs Lehman Bros. Leonard Cohen Leopard OS Leverage LG Lindsay Lohan LinkedIn litigation Local Business London Lord Voldemort Los Angeles Los Angeles fires Love at the Office Loyalty Lying Mac Air Macadamia Nuts MacBook Air Macbook Pro mache Machiavelli Macy's Magazines malware Managing Up maniacal Marcus Aurelius Marilyn Monroe Marketing Marketing breakthroughs Marketing In Your Face Marshall Field's Martha Stewart Marvel Comics Mass hysteria Mass Media Massive writedowns Materialism Maxim Magazine Maybach MBIA MBWA McCain McClatchey McDonald's McKinsey Mean Bosses Media media schmutz mediabistro.com Medical impact of bad management Medicare Meerkat Gang Sculpture Meeting Narcolepsy Memorial Day Mergers Merrill Lynch Michael Jackson Michael Moore Michael's Microsoft Microsoft Bing Microsoft Outlook Mike the Headless Chicken Misogyny MIT Mitch McConnell MMORPGs Mob Behavior Modest Proposals Moguls Monday Morning Monetization monetizing celebrity Monetizing the Internet money Monster.com Morgan Stanley Motivational Issues Mountain bikes MSFT Murphy Bed Mussolini MySpace Nano Technology Napster Narcissists National Boss's Day National Bureau of Economic Research NATPE Netscape new year's New Year's Resolutions New York newspapers Nigeria Nigerian 419 scam nightmares Nintendo Non-Fungibility Northwest Airlines Obama Obesity obnoxious spam Occupational Hazards Oil companies Oil prices Olestra Oliver Williamson on the road Oprah optimism Organization theory Organizational Life OS X 10.5 OS X Leopard Osama Bin Laden OSHA outsourcing Overdraft Protection Overused words Panasonic Panic Panic of 1819 Paranoia Paris Hilton parsley Paul Krugman Paulson Pay Cap Payback PCs Peeves Perks Perp walks Personal Injury Lawyers Personal Integrity Pessimists Petaluma pets Physician's Desk Reference planes Pogo Poisoned Toothpaste Politics Pontiac Ponzi Schemes Possible solutions to air travel crises Post-Bailout Letdown Post-Christmas slump Powerpoint PR Kudo of the Day prayers President for Life of Turkmenistan President Obama Pretentious Buttheads price of automobiles price of gasoline Price of Oil Pricing Private jets Product Failures Productivity Prognostications Propaganda Public Disgrace Public Relations Pundits putters Quality Question of the Day Quizzes Quote of the Day Rabbits on the golf course Rachael Ray Rampant consumerism Random Acts of Spending Reader Bulls**t Jobs Reader Crazy Bosses Reader Wisdom real estate speculation Real Estate Values Reality TV Recession Recession Skills Recovery Regulatory Policy Republicans Restricted Share Units retail Richard Fuld Richard Gere Richard Nixon Rick Wagoner Right brain function Ring Tone Abuse Risky Business ritual sacrifice RLS Robert Nardelli Robotics Rock Hard Abs Rod Blagojevich Roma Ron Perelman Root Canal Russian Vodka Salarymen Sam Zell San Francisco Santa Claus Saparmurat Niyazov 1940 -- 2006 Sarah Palin savings vs. spending Savvy investments in a down market scandals Scapegoats Scary Bosses Scary Trends Scott McClellan Search Engines SEC Second Life Second thoughts Security Analysts Self-Inflicted Injuries Self-Interest Self-Promotion Senate Republicans Sergey Brin Severance Sex sex at the office Shakespeare sharks Shoichi Nakagawa Short sellers Side Effects Silver Linings Sir Isaac Newton SkyMall Sleeping on the job Small Pleasures Snafus Snail Mail social networking Socialist solutions to capitalist problems Sony Sony Playstation 3 South Park Sovereign Wealth Funds Spandex speeches spying Stalin Stan O'Neal Stanford Stanley Bing Starbuck's Steve Ballmer Steve Jobs Steve Kroft Steve Ratner Steven Seagal Stimulus package stinky coworker Stock Market Stock Options Stock Pick of the Day Strategies Stress Stress Test Stupid Contests Stupid deals Stupid moves Stupid Surveys Sub-Prime Loans Sudoku Summer Vacation Sun Valley Super Bowl Super Tuesday Superfluous Information Surveys Swine Flu System Administrators T.M.I. Target TARP payments tax evasion Taxes technoid drivel Technology Ted Casablanca Ted Kennedy Ted Williams Television TGIF Thanksgiving The 3:10 to Yuma The Associated Press The Bing Blog The Black Crowes the blame game The Collared Peccary The Death of Retail The Dollar The Economist The economy The end of the world The Euro The Fall of Rome The Fantastic Four The Fed The Four Seasons The Four Seasons bar the Hope Bubble The House The Housing Market The Killer Quotient The Kindle The Media The Meltdown The National Mood The New York Times The New Yorker The Nobel Prize in Economics The Oscars The Rudeness Police The Senate The Silver Surfer The Stock Market The Tata The Triangle Shirtwaist Fire The Value of Money the War in Iraq the weather Things I Want You To Do Things That Are Gone Things That Don't Work Tibet Tiger Woods Time Warner Time Zone Meltdown Timothy Geithner TMZ Toasty Christmas Tales Todd Purdham Tom Peters Top Performing Stocks Toxic Assets Toyota Matrix Toyota Prius Traffic Trends Trollope Tropical Fish Truth tuna fish Turkey turnaround Twinkies Twitter UAW UBS Uncategorized Uncontrollable Urges Unemployment Unfriendly takeovers Unions United Airlines United Fruit Universal Remote University of Chicago Unnecessary spending unwelcome marketing intrusions into daily existence Urban Legends Vacation Value of the Dollar Vampire Zombies Vanity Fair Venture Capitalists VeriChip Verizon Verne Troyer Virtual Economy Wachovia Wal-Mart Wall Street Walt Kelly WaMu War in Iraq Warcraft Warren Buffet Warren Buffett Warren Spector Washington Mutual Waste Management Wealth Web Madness Weird Things We Eat Welfare Westinghouse Wetware Wharton What Your Boss Expects of You Whistling past the graveyard white collar criminals Who Is To Blame Whole Foods Wikipedia Woody Allen Work Work Life Initiative Work-related injuries Working From Home World of Warcraft www.bracketsmackdown.com XBox 360 Xmas Yahoo Yelling YouTube ZDNet Zen
Monday, September 24, 2007 at 10:37 am
With autumn a-comin’ in, we have, however, arrived at the season when people who think about business for a living (as opposed to doing any) begin considering what might have been the biggest, the best, the funniest, the stupidest, the most pathetic and the most inspirational business stories of the year, in preparation for their year-end extravaganzas. So that’s what I’m thinking about. As always, I hate that. Thinking, I mean. I would rather ask you for help. So. What do you think were the biggest, the best, the funniest, the stupidest, the most pathetic and the most inspirational business stories of the year?
As magazines and newspaper editors meet in serious conclave, with stacks of clips and videos in which to immerse themselves, let’s see if we can go them one better and begin the construction of a meaningful, entertaining and illuminating list. Okay? Actually, Bing, you’re wrong! I was in Macy’s (Mall of Georgia) at the weekend and Halloween is gone – the Christmas displays were out and active! As for the ‘f**k-up story of the year’ it has to be the oft repeated ‘China gear’ stories…. c’mon people, get the lead out, already! As my wife says – ‘Made in China… so it breaks more easily and we can make even more money’ I’m all for reducing operational costs – but it needs to be done on an apples to apples basis. We’ve had an unfortunate period where ‘outsource or die’ was the mantra, and damn you if you didn’t follow along. We’ve seen it in services (tech support, anyone?) You don’t get the ’same’ product or service if you don’t specify and pay for ‘all’ of the component parts. Mattel found that out to it’s cost (I imagine a lot of unsold barbies this christmas) Maybe it’s time for a correction in this particular marketplace. Tony Posted By Tony, Atlanta GA : September 24, 2007 11:16 am
Funniest business story of the year: Spirit Airlines CEO Ben Baldanza hits ‘Reply All’ to a customer’s email and shows how much he cares about the people who fly his airline. He demonstrates a sad case of being out of touch with reality. Posted By Anand Mehta, Tampa, Florida : September 24, 2007 11:32 am
Was it the decline of the celebutante and pop tart as dependable mercantile entities? I mean, haven’t these people ever heard of chauffeurs? (The stupidest as I am tired of hearing about Britney and LiLo) Was it China, which last week added the recall of a million baby cribs to its list of miscreancies? (the best) Was it the spread of BlackBerry ubiquity? (the funniest) I think the biggest piece of news this year was the whole mortgage mess and it’s effects on the financial community. Posted By http://libbyanne1997.blogspot.com/ : September 24, 2007 11:33 am
I think it was probably Britney Spears WONDERFUL performance at the VMA’s. That was a hoot! Posted By Developersagent.com, Washington DC : September 24, 2007 12:08 pm
the craziest business ‘move’ was the federal reserves 0.5 reduction in the prime. let the market ’shake’ out the winner and losers – creative destruction. Posted By joe, minnesota : September 24, 2007 12:09 pm
The best has to be the $100 laptop program for kids in poor countries. My vote for the most unbelievable / pathetic is American manufacturers not recognizing the “hidden” costs of manufacturing in China. No, wait. The most pathetic is the decision to out source call centers to countries like India and expecting this to bond customers more closely to the brand. Posted By Bill McClain New Haven, CT : September 24, 2007 12:39 pm
I have to say the stupidist so far are the analyst that caused the mortgage crash of ‘07. Just think if anyone had done any research they would have seen that the majority of the forclosue impact was on the left and right coast. But hey, we are journalist and analyst so lets send the entire country into a tailspin. Let’s yell fire in a crowded theatre! Now people in areas not affected by the fall will be and now we have created the truth instead of reporting it! Posted By Laura, Amarillo Texas : September 24, 2007 12:50 pm
Stupidest move in business? When Bell Canada plastered Vancouver and Toronto with billboard ads that made fun of the Holocaust. Yes, it was inadvertent, but still… Posted By J. Searles, Detroit, Michigan : September 24, 2007 1:32 pm
Isn’t it too early for these “end of year” lists, Mr. Bing? Your Buddy, Posted By Phil, NY, NY : September 24, 2007 1:39 pm
My wife leaving me because she realized that she was “attracted” to horses. Posted By Tom, Tampa, FL : September 24, 2007 2:08 pm
Kind of jumping the gun, is the year over yet??? Posted By VanNostrand, Daytona, FL : September 24, 2007 2:14 pm
the most pathetic story of the year is George W is still trying to sort out his messes, the stupidest thing is the Democrats have not pushed to have him impeached for lying to the America and destroying a great nation… Posted By Allan S montreal canada : September 24, 2007 2:24 pm
Lord, child, where do you live? Here in Tennessee (the let’s-get-’em-in-the-pocketbook-any-way-we-can state) have had visions of sugarplums and the rest of the holiday hoodlums up and going since early August. Cracker Barrell Old Country Stores have had Christmas trees up since then, and Lowe’s Home Improvement has been decorated for several weeks. Wal-Mart locally has already cleared their lawn and garden areas in prep for the storage PODS to hold all their holiday merchandise. Man, it must be nice to live in a place where Christmas decorations don’t come out until….well, the holiday season. Posted By Jean, Morristown, Tennessee : September 24, 2007 2:27 pm
Actually, no, Phil, it isn’t too early. I work on these kinds of things for a number of magazines and everybody is starting their meetings on the subject. That doesn’t mean stupid and wonderful things can’t happen the fourth quarter, but now’s the time to start getting the entire year into focus. So keep those stories comin’! Posted By thebingblog : September 24, 2007 2:42 pm
Oh, and FYI… I am NEVER out of ideas. I just like to hear what you guys are thinking about. Where else would I hear from a person who split with his wife when she started showing excessive interest in horses? Posted By thebingblog : September 24, 2007 2:43 pm
The best story is Mattel apologizing to the Chinese government for recalling all those toys. Posted By debbie boston,ma : September 24, 2007 2:56 pm
The whole “jena 6″ story was probably the funniest of the year. Posted By Deb Reynolds, Southington CT : September 24, 2007 3:03 pm
The “I have no clue how to reach customers” award must go to Macy’s for “rebranding” Marshall Field’s and dropping the merchandise quality – I think sales are now down 70%…. duh Posted By econgeek, Chicago, IL : September 24, 2007 3:06 pm
The most patheic is Big Oil has got to the point where they stopped using excuses for raising prices. OPEC boosted out put and oil prices went up, even with high stockpiles. Right up there with them are the lazy people of this country who let them. Posted By Don Jenks, Ok : September 24, 2007 3:16 pm
I think the most pathetic story were the ones regarding airline employees kicking people off of planes because of the way they were dressed (or making them cover up). I’m sure there are plenty of men who would rather fly an airline with scantily clad ladies (like Hooters Airline). The airline companies need to put more focus on customer service and on-time flights and stop worrying about what people wear to fly! Posted By Lynn, Mentor, Ohio : September 24, 2007 4:00 pm
The subprime blame game… Posted By KID, Danville, NH : September 24, 2007 4:00 pm
Hey, the funniest (stupidest )story is about a company that comes out with a new iPod and then “WHOOPS” it decided it charged too much and wants to give some money back.I think I’ll wait till they give you a comic book too ! Posted By E.M.Halasi,Oshkosh,Wi : September 24, 2007 4:12 pm
The credit rating agencies that rated securities based on sub-prime mortgages as investment grade. I mean, can these people actually be that stupid??? Celebrities acting stupid is just so routine these days. Although, Michael Vick does take the award for celebrity stupidity. Who else ruined a career that fast? Posted By Mitch, San Leando, CA : September 24, 2007 4:17 pm
The most pathetic story revolves around the housing crisis. The most pathetic award goes to the FED, Congress and the president. The housing bubble was declared over 3 years ago. I sold my house and have been renting for the last 3 years. What were our government leaders doing to avoid the crisis 3 years ago? The plans they are contemplating will not force Banks to make more bad loans or prevent the onslaught of bankruptcies. Posted By Anonymous : September 24, 2007 5:33 pm
The $64-million pants lawsuit might not be the worst, but it’s gotta be bottom 10 at least… Posted By Carmen Burrows, Upper Kennetcook, Nova Scotia, Canada : September 24, 2007 6:29 pm
I dunno if you guys are allowed to take potshots at other magazines, but I lost all respect for Time when they chose “You” (aka YouTube) for Man of the Year. What a freakin’ cop-out. And before you all think I’m a technophobic old fogey, I’m 24! Posted By Rebecca, Philadelphia, PA : September 24, 2007 8:01 pm
For the funniest story of the year I vote BLACKSTONE Group (private equity) going public. Posted By Jacob, Bronx, NY : September 24, 2007 9:04 pm
wadda ya mean Sudoku=brain Drano? I love Sudoku, it affords me the luxury of not speaking to the egotistical, drunk, cigar smoking stinky, blowhard next to me on an airplane. Posted By On, To, On : September 24, 2007 10:15 pm
STUPIDEST MARKETING DECISION OF THE YEAR should go to macy*s choice of Martha Stewart wares to reinvigorate their sagging home store sales. Martha Stewart has been affiliated with Kmart for years, and how is carrying essentially the same merchandise sold at Kmart going to help “reinvent the department store”? What a joke! Posted By Drew, Pittsburgh PA : September 24, 2007 10:27 pm
Terry Lundgren of Macy’s thinking that adding Martha Stewart’s merchandise will save Macy’s falling sales. HELLO TERRY… Martha Stewart has been sold at K-Mart for years, and it didn’t help them at all. K-Mart, while selling Martha Stewart wares, filed for bankruptcy!! Posted By A. Perkins, Milwaukee, WI : September 24, 2007 10:31 pm
The stupidest business story of the year goes to Macy’s for dropping dozens of regional store names, but most importantly, the 150 year old Marshall Field name. This corporation’s ignorance is beyond comprehension. Undoubtedly, this will go down as one of the biggest marketing mistakes in the last several decades. Posted By Jake B, Plainfield, IL : September 24, 2007 11:10 pm
I nominate Macy’s getting rid of the Marshall Field department store chain in Chicago. In spite of unprecedented petition of about 60,000 persons to the contrary, Macy’s killed the chain and they are now paying the price with sales sinking like a rock in Chicagoland Posted By Alfred Papillon, Chicago IL : September 24, 2007 11:34 pm
Probably not the worst, but definately up there… Whole Foods’ CEO Mackley Bashing Wild Oats and boasting Whole Foods on Yahoo Forums… You would think the CEO of a company that stresses ethics would know better. Posted By Edward, Severna Park, MD : September 25, 2007 1:42 am
I think the biggest and most stupid story of the year was released today. White House: Social Security is $13 trillion short. This is a business story because it is all our business! The following statement “Paulson, however, has said even if he is not able to achieve an agreement during the short time the current administration will be in office, he hopes to lay the groundwork for the next administration and a new Congress to tackle the problem” is the funniest because that is what each of the past 4 administrations have done to solve the problem. Very sad. Posted By Dan Leonard, Emerald Isle, NC : September 25, 2007 5:47 am
Oh, Oh, Oh. Posted By Rahul Bhatnagar, Copenhagen : September 25, 2007 6:05 am
Stupidest is this article. Funniest are the folks posting to it. Posted By Bartles, Enterprise, AL : September 25, 2007 6:44 am
Worst story – Macy’s purchasing May Company and dropping all the nameplates including the world famous Marshall Field’s. Customers have left by the thousands…there are even protests. Who needs overpriced, cheaply made goods, virtually no customer service and advertising peppered with disclaimers? Sales and revenue (down 77% last month) continue to nosedive every month. Macy’s officials say we all need to be “re-educated” to the Macy’s way of shopping. Can you believe that one? Put this one down as the biggest business blunder since New Coke. Who killed the department store? Macy’s. Posted By J Gimbels, Chicago, IL : September 25, 2007 7:56 am
Macy’s killing off of Marshall Field’s is horrible. Hey, here’s 154 years of Chicago history and public service. Macy’s won’t change a thing, but we’re going flush all that history down the toilet. While we’re at it, let’s just depersonalize department store shopping all over the USA. While we’re at it, let’s run all the stores we bought out into the ground. Pray that this nonsense stops. Posted By Rex Wickland, Madison, WI : September 25, 2007 10:50 am
macy’s blows Posted By Frank, Los Angeles, CA : September 25, 2007 11:05 am
I agree with econgeek that Macy’s implosion is the biggest business goof of the past year or so–with profits down a whopping 77%. Why? Despite customer protests, Macy’s took Marshall Field’s, the Midwest’s finest department store, re-branded it Macy’s, and took it massively down-scale. Customers pleaded with Macy’s. Sixty thousand signed petitions. Tens of thousands donned pins, lapel stickers and bumper stickers. Even songs were written and performed at Chicago clubs and on Chicago radio. Yet Macy’s didn’t listen. Now their stockholders are paying for it. The original Marshall Field had a saying–”GIve the Lady what She Wants.” Evidently, Macy’s Terry Lundgren has never heard of this saying. Posted By Louise, Chicago, Illinois : September 25, 2007 11:11 am
Macy’s completely screwing up the combination of stores between them and the former May Co. Terry Lundgren ingnoring the consumer and and replacing Marshall Field & Co. with Macy’s. This is the biggest blunder since Coke introduced New Coke in 1985. It is failing BIG TIME!! Posted By John M., Chicago johnboy_1275@yahoo.com : September 25, 2007 12:42 pm
Stupidest business move? Macy’s trashing Marshall Field’s and other beloved regional stores. The whole ordeal has gone from infuriating to pathetic to funny and back again. They took Field’s “give the lady what she wants” philosophy, and replaced it with top Macy’s execs telling the media that their potential customers are “confused” and need to be “reeducated.” Actual quotes! It’s like watching a train wreck in slow motion. Stores such as Carson’s (Bon Ton), Nordstrom’s, and JC Penney’s are scooping up customers left and right, barely able to contain their glee and contempt for Macy’s. I would guess that “M” has earned the distinction of being the most vilified brand in recent history. Posted By gayle, Westchester, IL : September 25, 2007 12:48 pm
Macy’s elimination of Marshall Field’s is one of the stupidest public relations mistakes I ever heard of. People all over the United States are mad at them, and they still refuse to get it. Posted By gle, Chicago, Illinois : September 25, 2007 1:11 pm
Macy’s replacing Marshall Field’s elegance is one of the biggest stupidest marketing blunders of the year, not to mention Bank of America’s impending purchase of LaSalle Bank with thousands of layoffs in Chicago or Whole Foods CEO badmouthing Wild Oats candidly online and thusly buying Wild Oats and limiting its only competition. Macy’s has taken the Mona Lisa of department stores, Marshall Field’s, and turned it into a velvet paining being sold out of a 1970’s dodge van on a street corner. Examples: They eliminated paper bags for cheap plastic ones…..great for lining my litter box if I ever even bought anything at Macy’s in the first place. Replacing clothing lines such as Armani, D&G and Kennth Cole with fake sounding house brands such as Alphony, Charter Garbage, No Style and Company and Tassoooo Elbow. Eliminating the ONLY reason to keep loyal department store shoppers visiting their favorite department store….via eliminating the name for a national department store named Macy’s that means nothing more than a parade at Thanksgiving. I work in retail and our company worships the customers and listens to their every complaint and fixes it. Macy’s on the other hand, sends off comments about “re-educating” the consumer, or completely ignoring the customers concerns all together with highly inflated B.S. about how their favorite former store, such as Marshall Field’s, was failing! Never in history can I think of a retail company that didn’t care about it’s customer, other than Zayre maybe. Thanks Macy’s….instead of “Way to Shop!” it’s now she be coined “Macy’s, Way to Flop!” Posted By Joe Sus, Chicago, IL : September 25, 2007 1:47 pm
Macy’s ruining Marshall Field’s. How can someone destroy a fabulous nameplate like Marshall Field’s and not expect disastrous results. Macy’s is paying the price now!!!! Posted By Mike Russell Oshkosh, Wisconsin : September 25, 2007 1:48 pm
The biggest blunder? Macy’s takeover of May Co. and rebranding not only their own storied names, but every other regional department store that was owned by May to Macy’s. This was done out of arrogance and stupidity by Terry Lundgren. The Foley’s stores in Texas have gone downhill terribly since their demise. Their merchandise is cheap garbage made in China and the service is horrible. Dillard’s, Nordstrom, Saks and others have benefited from Foley’s departure. Foley’s was the last of the 1/2 dozen regional stores we had in Houston. The flagship is now a shadow of what it was as are the branch stores. This was the biggest marketing disaster since New Coke. Posted By Richard Houston, Texas : September 25, 2007 3:39 pm
The “transformation” of hundreds of regional department stores to macy’s was the worst marketing and business disaster since “new coke.” Federtated Department Stores (M) made a huge mistake. Posted By Jason M. Chicago, IL : September 25, 2007 3:43 pm
I agree with the posts below. The elimination of Marshall Field’s by Federated/Macy’s was one of the worst corporate screw ups since New Coke. They need to undo this error, and fast. I think that Macy’s board of directors is simply populated by howling monkeys who couldn’t see a good decision if one hit them in the face. Oh wait, that’s probably an insult to monkeys. Macy’s Board scores far below monkeys…. Posted By Paul, Chicago, IL : September 25, 2007 3:57 pm
I agree with everything that has been said about “terry (lunkhead) and the pirates” eschewing the venerated Marshall Field’s name for “messys”, all in the name of “economy of scale”…Huh?! Oh, and nice red commie star, terry. What a terrific logo. Really says it all. Posted By Tom…KCMO : September 25, 2007 4:53 pm
The dumbest marketing move of the year? Macy’s “retiring” the Marshall Field’s brand. Instead, Macy’s now occupies the former Field’s stores, now offering the public downmarket merchandise; lousy customer service; dirty, ill-maintained stores; arrogant and defensive management, etc. No wonder that Macy’s profits have tumbled 77%. Former Field’s stores have seen double digit revenue decreases (at the State Street flagship store as well as top suburban locations, sales have tumbled 30-40% and more). This marketing fiasco has been justified in the name of saving advertising and administrative costs by operating a national department store brand. Such long-term strategic strategy is flawed — the Macy’s brand has alienated shoppers in major markets such as Chicago, Boston, Atlanta, Philadelphia, Houston, Detroit, Minneapolis, etc. by eliminating beloved local department stores (Chicago in particular). Macy’s stock has lost 40% of its value from its 12-month high, and only has risen with rumored private eauity buy-outs. And for all of this the CEO of Macy’s has been awarded stock options worth over 10 million. Posted By gsmith; Harbor Country, MI : September 25, 2007 6:37 pm
I nominate Macy’s for EVERYTHING THEY’VE DONE, EVERYTHING THEY PLAN TO DO, AND EVERYTHING THEY STAND FOR as being THE stupidest and THE most pathetic business stories (plural x plural) of the year. Posted By Jan DeGennaro, Grand Rapids, MI : September 25, 2007 8:05 pm
I would like to nominate Macy’s for plastering over all those venerable department store names from existance especially Marshall Field’s. Never Macy’s will ever do will make me shop in there store again. Posted By David, Streator, Illinois : September 25, 2007 11:45 pm
I nominate Macy’s “sensation across the nation” is the New Coke of retailing. It is the biggest disaster in modern retailing. Posted By Cass Chicago, IL : September 25, 2007 11:45 pm
I sense a theme here… The iPhone price cut was a big mess, but I agree with everyone that Macy’s continues to make moves that turn it into a commodity, and a low-value, low-quality commodity at that. They destroyed Marshall Field’s, Filene’s, Strawbridge & Clothier, and many other regional brands that meant something to people. Here in Atlanta, they closed the downtown store (in continuous business and owned by Macy’s since 1924) just when people are buying million-dollar condos within walking distance! Just as Wal-Mart steamrolled over small town America, Macy’s thinks they can do the same to the bigger cities and more affluent shoppers! But their upscale competition isn’t closing down in fear, they’re booming! Posted By Mike, Atlanta GA : September 26, 2007 12:54 am
The biggest business blunder of the year is the move by Macy’s to dump Marshall Field’s. As a result, Macy’s has lost millions and will continue to bleed red ink. Former customers of Marshall Field’s are helping to boost sales at stores like Nordstrom’s and Saks. Those stores are posting big gains while Macy’s North division is in the gutter. And this ALL could have been avoided. Yep, the Macy’s debacle has to be the years biggest business blunder. Posted By Michael Moran, Chicago, IL : September 26, 2007 1:34 am
Macy’s by far has to win this – destroying regional stores in the Northeast. First, Jordan Marsh then Filene’s. Not only cramming the stores with inferior merchandise but bad customer service because there aren’t any sales associates and if you find one they do not know how to deal with the public. Nordstrom, Nieman Marcus, Penny’s, Dillards, Lord and Taylor and yes Sears knows what a customer wants and will provide the service and merchandise. Posted By Paul, Boston, MA : September 26, 2007 9:47 am
For me, I would have to say MACY’S would win the biggest buisness mistake in history award-hands down! When Federated Department Stores(now Macy’s Inc) bought and hostilly took over Marshall Field’s in Chicago, Wisconsin, Minnesota, Michigan and Other regional department stores, they not only made these stores boring, with bad service, poor quality merchandise and high prices, they took away the midwestern identity that there was something truly special in our regional department stores. Field’s is a part of midwestern culture and so are the other nameplates that were moth balled in the regions that they served. Macy’s Offcials will never admit mistake or failure-but it shows in their desperate attempts to restore the Macy’s Name to the world and it continues to fail. So, here’s to you Macy’s Inc and Terry Lundgren-May you continue to fail and may Carson’s, Lord and Taylor, Neiman Marcus, Saks, Nordstrom-Heck, even JCPenney, Kohl’s, Target and Even Wal-Mart continue to take all of your business away from your company to show you the error of your ways! Posted By Corey, Waunakee, WI : September 26, 2007 11:56 am
Hands down Macy’s. They are successfully heralding the demise of the department store through offering poor quality and bad customer serivce across the nation. How does a company throw away Marshall Field’s and then blame the customer for not “re-educating” fast enough to suit their bottom line. Very silly Mr. Lundgren. Posted By Maura, Chicago and IL : September 26, 2007 5:02 pm
I can’t believe everyone cares this much about Macy’s…do you all live in one-store towns? Get over it! Shop elsewhere! Consumers have power, vote with your feet! Stupidest – calling the “mortgage meltdown” a story. Many of us saw this coming long ago and was no surprise to us. Funniest – that whole foods CEO calling himself attractive when pretending to post as someone else online. Posted By Miles, San Diego CA : September 26, 2007 6:08 pm
This Macy’s thing seems like an exposed nerve up in the midwest. Here in Houston, Foley’s ran Macy’s out of the local mall several years ago. Then Macy’s bought Foley’s and changed the name. Changed the qualtiy of the products and service too, there isn’t any. We don’t shop there anymore. As Bugs Bunny would say, “What a bunch of maroons!” Posted By Ron, Houston, TX : September 26, 2007 9:35 pm
Macy’s wanton disregard and wiping away of regional goodwill and local flare by retiring the local names of The MAY Co. (as well as their own names of Federated Dept. stores) is the worst — ESPECIALLY the destruction of Marshall Field in Chicago. It is a complete flop and now Macy’s is a bland booring awful place with JCPenney and Kohl’s “eating their lunch” and deservedly so. Posted By Bill Pittsburgh PA : September 27, 2007 3:02 am
Now I’m posting to dilute the Macy’s tide. (I was never familiar with either store until a few years ago when I moved up here to PA — the Southeast is Dillard’s turf.) I can’t believe no one’s mentioned Sony falling on its face with the PlayStation 3. When the latest console war was gearing up, everyone figured the PS3 would flatten all competition, just as the PS2 did. Then Sony found out something mindblowing: No one will pay $600 for a system that’s way late, doesn’t deliver on all its promises (it wasn’t backward compatible with even RECENT PS2 games), and has no good games (because it released so late and sold so poorly that no developers wanted to risk the money or the brand tarnishing). Meanwhile, Nintendo makes a cheap system that even “non-gamers” love and have fun with. It will take Nintendo a year to catch up with demand for the Wii, and Sony can’t give the damn PS3s away. I LOVE IT. Posted By Rebecca, Philadelphia, PA : September 27, 2007 1:51 pm
I will have to add my support for the Macy’s debacle being one of the stories of the year (maybe most pathetic). Posted By Tim N., Portland, OR : September 27, 2007 2:27 pm
Also (can’t believe I forgot): XBox 360 warranties costing Microsoft more money than the Firestone recall. Maybe also the Zune in general. Posted By Rebecca, Philadelphia, PA : September 27, 2007 4:38 pm
Macys taking over Marshall Fields. As far as I am concern they are just another Walmart except the employees don’t wear bibs. What is the uniqueness or difference between Macy’s in Cleveland versus Macy’s in Atlanta? Why do they think all consumers are mesmerized by the glitz and glamour of celebritries? They seem to assume the branding of their name on junky merchandise will equal large sales. Posted By Sandy, Oak Park, IL : October 28, 2007 2:25 am
|
Have you mastered your executricks?
Are you enjoying the perks of executive life, while working only when absolutely essential? Take this quiz to find out if you're an accomplished trickster.
Stanley Bing
Stanley Bing is a Fortune columnist and best-selling author of business books noted for their wisdom as well as their sharp, slightly acrid sense of humor. He is also the only writer on business and the workplace who still puts on a suit and tie and goes to do battle with the dragons that breathe fire at corporate America every day. This blog captures what remains of his brain after it has exploded in all other directions.
|
||
I nominate the big-money purchasers of sub-prime mortgages that claim that their sophisticated financial modeling could not forsee the uptick in defaults that would occur when those teaser rates that they hooked the poor slobs they lent the money to ran out and went to market rates, and thus that they should be entitled to a government bailout so they’ll be able to fund the next round of idiocy that Wall Street comes up with.
(How’s that for a run-on sentence)