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donkey1.jpgSo this assassin masquerading as an opinion columnist calls me from a very large newswire that would be well known to you. I’m not going to say what it is because the person in question has no responsibility whatsoever to the truth and is picked up on all the aggregators.

“Hello,” he says, “This is Harvey Brayer,” which of course is not his name, although it might be, “and I’d like to know if your company has a comment on the new acquisition you made recently of Barfinger Industries,” which of course is not the question he asked, but you get the picture.

“New acquisition?” I say to the guy. The first thing I notice is the way he says his name, like he’s very impressed with it and I should be too. I’ve heard his name. I’m not impressed. “We made the acquisition of Barfinger in September. That’s not really what I would call new.”

“Well,” says Brayer, “it’s new to me and I’m just getting around to it, so I’d like a comment.” Then he proceeds to lay out a question that is clearly based on a horrendous set of assumptions that we would fiercely contest.

“I’ll get back to you with something rather formal on that,” I tell the guy. “Do you have any other questions for me about the deal?”

“Nothing I need to ask YOU about,” he sort of snarls, “Perhaps you don’t know me, but I’m leading expert on this sort of thing,” he adds.

“I know who you are,” I reply. “I’ll get back to you in a couple of hours.”

The thing about people in business is that we’re businesslike. Somebody like this guy asks us a question and we actually try to give him an honest answer in real time. So a few of us get together, including our General Counsel, and give him a lengthy, detailed and truthful response, not necessarily one he would agree with, coming at it with a formed opinion loaded with animus, but one that should probably be taken seriously, since he asked for it.

I’m going to cut to the chase here. Yesterday the piece appeared online, at the site I will not disclose but whose name is widely trusted among sober and discerning web cruisers. It is not only horrendously hostile, it is also wrong in perhaps a dozen places, and our response, which took a few hours of everybody’s time to formulate, is reduced to half a sentence, tossed away at the end of a paragraph somewhere in the middle.

Now, it is true that the column of this wheezebag in question is clearly labeled as Opinion on the site. There is even a disclaimer. But that kind of stuff means very little on the web. We were lucky. By the end of the day only one major aggregator had picked it up and run it somewhere on a crowded front page. But lies and truth live cheek by jowl on the Internet. There is no filter for the facts. There is no editor to complain to. No corrections are issued. And contrary to what you might think, given the strange, garbled nature of information in the digital realm, everybody sort of believes everything they read. Why not? It’s not manipulated the way it is in the analog world! It’s out there where the truth can get to you unfettered and free! Except, you know… so can lies.

This week I got an email from an old friend/adversary of mine who has worked for his newspaper for about a generation. The man was a terror. When he got onto something, he was like a junkyard pooch, wouldn’t let it go, dug around it, pulled it out of the earth, trotted around with it like a trophy. Besieged his poor targets with incessant phone calls and requests for clarification and comment. What a pain he was. He’s taking a buyout at the end of the year. And boy, am I going to miss him.

He will be replaced by one more citizen journalist, online bloviator or professional aggregator with a funny hat who kind of gets things the way they sort of think they might be or wish they were in order to stick it to somebody. My only wish is that I’m out of this game by the time the whole thing, like the tower of Babel long ago, comes to its inevitable destination.

Then I can just do this full time and finally and completely become one of them. What a relief that will be!




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Why does the media’s taste for blood in the water surprise you? I would expect that someone who generates buzz by writing exaggerations and inflamatory musings in an attempt to become heard would understand that controversy is what feeds our media today. There is no point in saying “All is well” when you can say “You may already be dead… Details at 11″.

Face it Bing… There’s no place in American media for the truth. The truth is an unrealized by-product of the media’s efforts to produce revenues. Credibility is non-existant in that realm simply because the average human’s ability to show any interest in current affairs ends after a snappy headline and a “OMG Is that a he or a she?” picture.

Posted By Dan, Waukehsa, Wisconsin : December 13, 2007 10:33 am

Dan, I think it’s very important in all areas of public life to distinguish good practitioners from bad ones. There are good doctors and bad ones. There are good plumbers and bad ones. There are good realtors and bad ones. The problem with journalism is not that everybody is bad or works in bad faith. The problem is that bad journalism is rewarded and encouraged. It’s not the hardworking, dogged, balanced, thoughtful reporters who do well right now. It’s the guys who nail people. And that’s nowhere more dangerous and prevalent than on the web, precisely because the rules that (marginally) apply to real journalists don’t apply there. Then it gets to the aggregators, and the editors of serious publications read it, and BAM, it’s “real” news. The vapor and spin of the web now drives the big story. Because it’s so much more entertaining, you know?

Posted By thebingblog : December 13, 2007 10:51 am

Do you think this might be because the technology of the Web allows people to publish without any balancing viewpoints? What I mean is, in newspaper media a story is seen by several other journalists and editors before it ever makes the paper. There are opportunities – formal and informal – for a co-worker to say, “Hey, wait, really, this is ridiculous.” The Web just doesn’t have that. Anyone can write their opinion from the seclusion of their own bunker – er, house – and if it passes by an editor at all it flies by their eyes as one more email they just send on to the Webmasters. Blogs – not like this one, but those that purport to be news – are worse. No one’s around to help play gatekeeper.

I’m not sure what the answer is, but those are my thoughts.

Posted By Brandon W, Ann Arbor, MI : December 13, 2007 11:09 am

Step 1: Wild Guess
“I dunno… a million?”

Step 2: Rumor
“They say it could be a million.”

Step 3: Fact
“Experts say one million.”

Posted By Rebecca, Philadelphia, PA : December 13, 2007 2:01 pm

I tend to lump the media as a whole because there’s a certain atmosphere of collusion amoungst these organizations to promote the “bad” things they do. It is not a few rogues spewing forth these diatribes of ridiculousnes… it’s an industry promoting this behavior. There wouldn’t be bad journalistic standards if there was a culture that demanded otherwise. So I tend not to blame individuals as much as the industry because the industry as a whole is subject to these patterns. Tell me that once in your life you weren’t tempted to write a headline simply for the publicity it would receive. I call Shennannigans if you attempt to say no, simply because of the “Chase is hounding me” headline a few days ago.

My point here is that good journalists can be bad and bad journalists can be good. It’s the structure above them that is charged with maintaining that certain standard of excellence that is failing. I hate to become repetative, but I still believe it is an industry problem for the exact reasons you stated.

Posted By Dan, Waukesha Wisconsin : December 13, 2007 2:12 pm

A more fun headline might have been, “I’m Being Chase’d!”

Posted By Brandon W, Ann Arbor, MI : December 13, 2007 4:04 pm

“So this assassin masquerading as an opinion columnist calls me from a very large newswire that would be well known to you. I’m not going to say what it is because the person in question has no responsibility whatsoever to the truth and is picked up on all the aggregators.”

Why not rat on the person and go to war with the media outlet? I do not see the point in trying to keep the peace. Be the aggressor and get this guy fired or sue him and his employer for millions. The media is entertainment. So why not do something even more entertaining like suing? The media loves a good legal drama. Some big shot lawyer would ove to represent you. You could get more riches, more fame, and maybe even a new wife (or at least a few hot girlfriends)!
——————-
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Posted By Yadgyu, Harkeyville, TX : December 13, 2007 9:35 pm

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Stanley Bing
Stanley Bing is a Fortune columnist and best-selling author of business books noted for their wisdom as well as their sharp, slightly acrid sense of humor. He is also the only writer on business and the workplace who still puts on a suit and tie and goes to do battle with the dragons that breathe fire at corporate America every day. This blog captures what remains of his brain after it has exploded in all other directions.
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