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Friday, November 20, 2009 at 11:49 am
So we’re riding along and I realize there’s something strange on the radio. What is it? Could it be? Yep. It’s Bing Crosby singing “White Christmas.” Hm, I think to myself. Did I go to sleep and wake up in December? I looked at my BlackBerry. Nope. It was indeed still mid-November. Bing concluded his crooning. There was a short pause. Then Mel Torme piped up to tell me that chestnuts were already roasting on an open fire. I rolled down the window. It was 62 degrees in New York that day. The Halal vendor at the corner of 53rd was dispensing chicken, but there wasn’t a chestnut in sight. Most people were walking around without coats. By the time I got to my destination, the Andrews Sisters were welcoming Santa Claus, who apparently was as confused as I was, and was coming to town a month and a half early. Look, I don’t know about you, but as far as I’m concerned Christmas is not Ramadan, which lasts for a month, nor is it Lent, which takes a full 40 days to run its course. Even in the Middle Ages, the holiday extended no more than 12 days, taking into account all those lords a-leaping and toads a-creeping or whatever. A few years ago, I noticed that the holidays were starting immediately after Thanksgiving, on Black Friday — a shopping institution that premiered as a marketing concept in the mid-1960s. But mid-November? Why not right after Labor Day? Why not immediately post-Memorial Day? Why not have the season of shopping and giving last all year round? I realize the retail sector wants this to be a great return to materialism after the last bummer years. But personally, I don’t want to see Santa and his minions until there’s a little snow on Rudolph’s nose, or hear about the first Noel until we’ve all had the time to kill a billion turkeys. Then the gloves can come off and the herald angels can start shoving all those bargains down our throats full throttle.
Wednesday, November 18, 2009 at 9:04 am
I’m in Logan Airport in Boston this morning. It’s 5:30 AM. On the radio coming here, the top news had something to do with Sarah Palin. I say the news, but it’s not news. It’s just Sarah Palin. On the radio, you can’t see her in her nice red sweatshirt. But it was still her. She was running through her memorized speech about the Middle East. On the way through security, there were televisions in the ceiling. Barbara Walters was interviewing Sarah Palin. I couldn’t hear what she was talking about, but it was definitely her. In the book/magazine/gum store, there she was again. Then there was a split screen of two other people who were talking about her. Then there she was again. She was talking about the economy. I’m not interested in what Sarah Palin has to say at this point about the economy. Perhaps that’s churlish of me, but there you are. Now I’m having a bagel and coffee at the airport bar outside my gate. On the four television sets above the bar are Justin Timberlake, a commercial for Freedom Debt Relief (twice)… and Sarah Palin. This time I can see the red sweatshirt. On the airport Muzak is REM. They’re singing “It’s the end of the world as we know it, and I feel fine.” I’m not making it up. I know there are many, many people who want to see Sarah Palin. Even Oprah did and gave her a nice, friendly launch for her platform, too. It’s just that I’m not one of the people who does. She’s a very attractive person, no question about it. But she scares me. Perhaps “scares” is not the right word. Whenever I see her I get a stabbing feeling that the world is not of my making. One day, I imagine that the Sarah Palin book tour will be over, and the machine will go back to promoting its next product. I can’t wait.
Tuesday, November 17, 2009 at 11:08 am
You may be more evolved than I am on this subject, but that idea makes me a little bit nervous. Perhaps it’s all the DID YOU BACK UP YOUR COMPUTER TODAY warnings I’ve received during the course of my digital life. Maybe it’s just my innate mistrust of things I can’t actually put my hands on and see. Me, I like to have it all on these neat little hard drives they make now, with a terabyte of storage for a couple hundred bucks. Give me a brick over a cloud any day. I know I’m in the minority, though. It’s all headed for the cloud and ain’t nothin’ we can do about it. So this morning I got to the office, and there was no cloud. In fact, there was no internet. No web. No e-mail. No shared documents. No access to you guys. Nothing. Just what we used to call a dead terminal. We used to like our dead terminals. We wrote on them, played games on them, ran numbers on them. Now you might as well try to work with a loaf of bread. A computer not connected to the great giant brain stem is nothing more than a doorstop. I called IT. They were going crazy. I called HR, because that’s what you do around here when something malfunctions. Ambrose, the head of the department, was beside himself. Seems that a PowerPoint presentation he had to make to senior management was up in the cloud, too, safe and sound, naturally, but he couldn’t get to it. “We’re going to have to go to Plan B,” he said with a foreboding so dire I didn’t dare ask him what Plan B was. We all had coffee. Walked around a little. An hour or so passed, and then suddenly the cloud was back. Connectivity was restored. We were all functioning business people again. I called Ambrose, who was very relieved. I heard clicking in the background and the sound of a printer churning out a hard copy behind him. “What was it?” I asked him. “Mouse ate through a cable in midtown,” he said. “A mouse?” I said. “Apparently,” he said. “Incredible, huh?” Yep. Incredible. One mouse brought down the entire communications function of a gigantic corporation. Not a hacker. Not the end of the world, brought to you by the Mayans and Roland Emmerich. Just one… small… rodent. You know what they say, I’m sure. The best laid plans of women and men often go a-mouse. Well, maybe they didn’t say it exactly like that. But I’m sticking to my brick for the foreseeable future. I figure it would take one hell of a mouse to put that out of commission.
Monday, November 16, 2009 at 12:45 pm
I don’t like to think of myself as a peevish person. But I do have peeves. And my peeves define me. You go to the airport store. There’s at least one in every terminal. They have every stupid magazine in the world, so you look at them for a while. Brad is turning to Jen because of Angelina. Kate is courageously putting her life back together after Jon screwed it up, or vice versa. Rob Pattinson… something. There’s medicine and some books and gum, lots of gum, very expensive gum, and stuffed animals and shot glasses and tee-shirts celebrating Burbank or St. Louis (the Gateway to America!) and lousy headphones and all that stuff like that there. And eventually you come up with something you didn’t really need, two magazines, some mints, a little ferret that rolls over and over on the ground when you turn it on, an oinking pig that changes direction when it bumps into a wall… and then you go to the checkout… and the person behind the counter says, “Did you find everything you wanted?” Which is fine. You could interpret it as a caring question. Like, they’re really worried that I might not have found that copy of Digital Coin Collector I was looking for. So I say “Yes, thanks.” And that’s when it happens. “Water?” says the lady. “Some candy?” Okay, I don’t know why this rubs me the wrong way so badly. But after years of traveling, during which this scenario developed and took shape and heft and national proportions, I’ve gotten really sick of it. Perhaps you can help me with it. It doesn’t seem so egregious, looking at it on the screen here. “Batteries?” For a while, my tactic was simply to stare at the cashier with a bored expression and say nothing. Not no. Not yes. Just… nothing. As I would any comment not worthy of reply. They don’t get it, though. “Some magazines?” they will inquire if all I got was Tic Tacs. “Some Tic Tacs?” they will say when all I got was a magazine. Lately, I’ve tried a small push-back, just to keep myself sane. “No thanks,” I’ll reply. “Why? Would YOU like some candy?” Doesn’t stop them. Nothing does. They are indefatigable. One time, at LAX, after paying $28.50 for a bunch of swill I didn’t really need (a copy of Car & Driver, a paperback I’d never read, a bottle of Coke Zero, some arcane gum whose packaging interested me), I got really peeved when the cashier asked me if I wanted a sports drink too. “Why do you guys all do this?” I asked the lady, perhaps a bit too sharply. She looked at me, very crestfallen, as if I had called attention to a physical defect over which she had no control. “We are required to,” was all she said. Afterwards, I felt bad. Why am I ragging on this poor employee who is only carrying out the instructions of her master? Something too close to home, maybe, huh.
Friday, November 13, 2009 at 1:56 pm
At any rate, my thoughts on this important matter generated an interesting comment from John, who lives in Los Angeles. ”Bing,” he writes, “I get free tastings in Cosco all the time. Of course, they have been getting more and more upscale every day. Heck, they’re so upscale now they might refuse to renew my membership. Better go shop while I can.” John lives in the home of people who, as Groucho Marx once said about himself, don’t want to belong to any club that would have them as a member. Los Angeles is all about clubs you can and can’t get into, and those are only places people really want to go. That said, guys like John do have their clubs. In his case, it’s COSTCO, and he would be very sad if that establishment reviewed his status and decided they had grown too upscale for him. Imagine that! Ejected from COSTCO! At the very least that would mean losing access to what are among the best Polish hot dogs available outside a street stand. Not to mention the shame. This made me consider for a moment which clubs I now belong to, and which still make sense for me. There aren’t that many. A few years ago, I belonged to a health club. I joined for three years, on a very special membership plan. Paid my first installment. Never went again. Not once. What I had to go through to get free of that commitment I won’t bore you with. Suffice it to say it’s sometimes very nice to have a column in a major financial publication. I did learn a lesson, though. I never set foot inside a health club anymore. I know I will join. And I know I will never go once I do. So I guess that was a valuable experience. I also belonged, for a brief time, to a Beach and Tennis Club back in the day. It wasn’t that expensive. I don’t know why we did it. Maybe our friends who liked the place convinced us, I can’t remember. What I do recall is that once we were granted entry, after a hard-fought process, I never wanted to go again. The pool was unheated. The beach was full of rocks. My kids don’t play tennis. The best part of it was the snack bar. So after a while, we quit. Not long ago, a professional friend asked if I would like to apply for membership to his Club. I had had lunch there several times. It was okay. You go into a big room filled mostly with guys who look like they’d rather be yachting. Lots of blue blazers and khaki pants. You fill out a little paper slip with checkmarks to tell the waiter what you’d like to eat, just like you do in a hospital. They bring you your food under little metal domes… also like a hospital. It’s very dark wood everyplace, and the seats have brass grommets. Over in a corner there was a guy who definitely could have been Ben Bernanke. For a while, I was seduced by the idea of belonging to such a Club. Then my wife said to me, “What are you going to do there?” I thought about that and realized that all I would probably do is eat lunch, wonder if I should play squash, and decide against it. In the end, I would join and once again, that objective achieved, decide I had no interest in going ever again. Finally, a guy I know in show business tried to get me to join the Friar’s Club. The Friar’s Club is a place where comedians, producers, agents and other folks in the field go to hang with each other, play poker, feel like they would have known Frank Sinatra if he was still alive. The Rat Pack was very big at the Friars, as was the entire generation defined by Milton Berle. A lot of guys in the business still like to go there. It makes them feel like they belong to something important, something with a tradition. It’s hard to find that these days. I went there once for lunch. I had something that tasted a lot like Franco American spaghetti and meatballs in a room where at least half the guys were on oxygen. I kid you not. So I guess I don’t really belong to any club, now that I come to think about it. Like John, I have a COSTCO card, but perhaps that doesn’t really count. I also belong to the club of people who rent from Avis. And when I fly American, I go to the Admiral’s Club. But what kind of buzz do you get from belong to a club anybody can join with a credit card? When I shop, I also can give my phone number and get a deal on certain store-brand items. I guess that’s a club, right? They call it one. But aside from those, I guess I’m not cut out to be a Club kind of guy. Now if you’ll excuse me, I’ll go down to Michael’s for lunch. I like the place. The food is good, they always give me pretty much the same table, and I get to see the same faces every day. You come to appreciate that kind of thing after a while.
Wednesday, November 11, 2009 at 10:19 am
Today it is reported that Donald Trump, clearly not feeling the pinch of the times, is upgrading his mode of travel and putting his old 1968 private jet on the block. A nice tour of the facilities may be found here on this very site. As jets go, it’s pretty standard. The interior looks like a huge stretch, with inverted glassware and the customary burnished wood everywhere you look. Lots of nice seating. Very comfy. Potential purchasers may wish to remove the enormous TRUMP that festoons the side, as well as the large pouf of ruddy, flaxen hair that has been surgically attached to the front dome, but beyond that it’s pretty much in walk-in condition. The price is reported to be between $4 and $8 million. This doesn’t seem like a lot, frankly, to own a piece of history. I was reading a magazine called Malibu Times last weekend, don’t ask me why, and the smallest, most run-down cottage in that community is going for $4 million and a lot of places are $15 million and up. It’s clear there’s a lot of money around in this supposedly challenged economy. In a few months, employees of the top three bailed out banks, the ones that crawled out from under their TARPs, will be receiving some $30 Billion with a B in Bonuses. That means $250,000 for each, if it was distributed equally, which it won’t be. Some will get BMWs. Others will receive half of Romania. Nobody said that everybody was equal in our society, of course. I mean, you know, we’re all equal, but some are clearly more equal than others. That’s capitalism, God bless its tiny heart. But the gap, ladies and gentlemen, is getting to be wide enough to drive a revolution through. More than 10% unemployed. More than that under-employed. And Donald Trump is upgrading his jet. Something must be done! I say all the readers of this site should consider getting together and purchasing the jet. No, no. Wait a minute. I’m not kidding. If they’re publicly asking for $4 million, I’ll bet we could get it for $3 million. With current financing being the way it is, putting the plane itself up as collateral we could probably finance, say 85% of it. That means coming up with less than half a million. We can do that. Once we have the plane, we could all share it, or even use it for some good purpose. Take food to people who need it. Escort children on rides around scenic locations. Make a whistle stop to various communities who have never seen a private jet, even an old one like this, and instruct them in how successful people conduct themselves. It could be a traveling Museum of Affluence, teaching an important lesson to us all about… something. Perhaps these are not the best ideas. Maybe you can do better. But certainly, a communal ownership of such an important artifact will not only provide an important social purpose, it may also prevent it from falling into the wrong hands. I mean, imagine if the Russians got ahold of it. Let me get the ball rolling. I am personally ready to put up $250 toward this project. That’s all I can afford right now. My daughter is thinking of going to grad school and my son has decided that he doesn’t really like having a job he has to go to every day. Perhaps you can do better. If so, please do so. You know what they say. From each according to his ability. To each according to his need.
Monday, November 9, 2009 at 12:40 pm
So as much as I hate actual work, I sat down and rewrote the book for the somewhat despicable times in which we live. I believe it is very important that we all continue to live and work with distinction as true executives do, even if we are not executives, even if many executives now labor in somewhat reduced circumstances. The basic tools of executive life remain as solid and staunch as they were in better times. People still delegate. They continue to operate from remote and inaccessible locations. They use/abuse the perks of their jobs. They work on the things they choose, for intense, brief bursts. They define their jobs more than you or I can do. They have more fun. And as we see from today’s news from the world of banking, they continue to live without shame and suck up huge bonuses if they can get them. There is no reason why people like you and I cannot study these executricks, modifying them for the world we now live in, and soldier through the muck and mire to, as much as possible, relax without getting the axe. Others are doing it. We can, too. With, of course, the right guide at hand. It’s now available on Amazon both in print and in a Kindle edition for you e-readers. I discuss the book at some length today on Reuters, if you are interested. And by the way. If in the next month or so you go to an airport bookstore and they do not have my book, please let me know about it. I’m not in a perfectly sanguine mood these days and there are some butts I’d like to kick if I get the slightest provocation. That’s a well-known executive skill too, you know. To follow Stanley Bing on Twitter, go to twitter.com/thebingblog.
Thursday, November 5, 2009 at 1:01 pm
At first blush, this is so radically counter-intuitive a move that you just don’t know what to say about it. A railroad? Really? Isn’t that hopelessly brick-and-mortar? And so 19th century? Why not an investment in this and that? High-tech wazoos or something? Synthetic brain cells, maybe? Online gadgetrons? There’s so much fascinating new stuff out there! But choo-choos? Seriously? And then you think, wait… this is Warren Buffett we’re talking about. The guy who never invests in anything he doesn’t understand. How much of what’s going on right now do YOU understand? Want somebody to explain the business model for the latest Silicon Alley start-up to you again? How about stem-cell research? Cloning? Alternative energy sources that may be commercialized one day? We do know one thing. As the American economy improves, people are going to need to ship things from one end of the country to another. Rail is a cheaper way for people to do so than a lot of other methods. If you believe in our nation and its businesses, the move makes tremendous sense, even if it doesn’t adhere 100% to conventional wisdom. How stupid has conventional wisdom been this year? Let’s take a little quiz. If you had $30 billion and you had a choice where to put it, would you invest in…
In the latter case, you should probably know that I will always bet on chicken if given the opportunity. The ubiquity of chicken in our daily lives shows no signs of diminution. Wherever you turn around, somebody’s eating one. You can bet that’s going to continue. So compared with most other investments available right now, other than insured triple tax free bonds, chicken is even better than railroads. Other than that, you have to like the way Warren is thinking. It says that you don’t have to be nuts or smoking something in order to put your money on the home team, which is not Wall Street — it’s America. It’s a bet FOR something, not against. Railroads? I’m on board.
Tuesday, November 3, 2009 at 11:42 am
Personally, I think it’s kinda good that eBay is going to gear up a huge ad campaign at all. It’s the first in 18 months for them, and signals further improvements for the environment. On the other hand, you want brick-and-mortar stores to do well this holiday season. The more successful eBay is at marketing itself as a place you buy new stuff, the less shopping there may be at the Nordstroms, Wal-Marts and dollar discount stores this Xmas. So there’s that. Then there’s the slogan itself. “Come to think of it — eBay.” Personally, I find myself wondering about it a little bit. Sure, it’s positive. It says, “Hey, I was trying to think of a place to go shopping. I should have thought of eBay first because you can pretty much find anything you want there.” It’s not altogether dissimilar to the famous, “Wow! I shoulda had a V-8!” campaign that sold millions of confused drinkers on the weird, salty, vegetable beverage that has always been slightly less than top of mind for thirsty consumers. As a slogan, it’s catchy. It makes you think a bit. Maybe too much? Ah, there’s the rub. Does it make you think TOO much? As in, “I guess I haven’t thought about eBay because it’s pretty much the last place I’d go for holiday shopping,” or “Yeah, I’ll go on eBay right after I’ve tried everything else”? The truth is, I don’t know. I shop on eBay a lot. I think it’s reliable and fun. I’ve bought cameras, rugs, guitars, and other random stuff on it. I go back all the time. So maybe I’m not the right audience for a “come to think of it” strategy. I tend to like slogans that say, “You GOTTA love this!” as opposed to crafty end runs that try to embed themselves in one wrinkle of my gray matter. I’m a sucker for slogans, of course, as I’m sure are you. Others that have remained with me over the years include:
We’ll see how this new one works out. I’ll just stash it in my vast vault of fatuous slogans and jingles and see if it stay in there, like the Buster Brown shoe jingle, or vaporizes like so many others have over the years. What do you think? Will “Come to think of it — eBay” drive you like a hot, dry lemming to the ocean of objects on sale at that worthy destination? Come to think of it, time will tell.
Monday, November 2, 2009 at 11:53 am
Carr cites several “technical reasons underlying the collapse — and that’s what it is — of business journalism.” It’s hard to argue with him, not to mention dangerous. You don’t want a guy like Carr mad at you. Still, you’ve got to hope he’s being a bit pessimistic in order to make his point, and that there’s still some life in the game if somebody can figure out a new way to do it. Carr suggests that the beat itself has lost its mojo, because its subject — essentially the aggrandizement of Business and its practitioners — has disappeared. We’re not interested in big, glossy spreads of the superpeople who run the economy and its constituent parts. We don’t want to see one more big piece on how great this or that financial wizard might be… because we’re not in the wizard business anymore. Yet the need for stories that concern the making and spending of money have never been more important. The collapse of this discipline as a popular art form will spell disaster in the short and long term. Short term — we won’t know what’s really going on even more than usual. Long term — same, only bigger. So what should those who cover Business be writing about, and not? Here are some early suggestions: NO: The Financial Sector. I’m bored with it. I’m not saying there shouldn’t be coverage. But about 80% of all stuff right now is about Wall Street, banks, financial institutions, rich farts getting bonuses, and so forth. Been there. Done that. Unless a guy is running around in front of the stock exchange with his or her pants on fire, I’m not as interested as I should be anymore. YES: People in other areas of enterprise who are making news in one way or another. There must be some other fields of endeavor where people make something other than decisions and big money. I mean… aren’t there? NO: Prognostications from economists and security analysts. With the winnowing-away of huge swaths of reporters and editors, a lot of newspapers, magazines and websites now confine themselves almost exclusively to reporting on the reports of those whose job it is to issue reports. Sometimes these guys are right. Sometimes they’re wrong. They’re seldom very interesting to read about. But it fills space, particularly the more outlandish and opinionated ones. YES: Bovine methane emissions and attempts to either reduce or monetize them. NO: Davos. The Allen Conference. Any other story that features the usual stiffs wearing blue jeans and white water rafting. That includes Bono. YES: Auto workers who are still employed. How science is making our lives better. Malls that are sinking into the swamps on which they were built. Stem-cell startups in weird locations. Businesses that are actually making money, instead of those that are grooming themselves for a VC run. You know… business. Remember business? NO: Global. YES: Local. NO: Dead stuff and why it’s dying. YES: Having fun in Tokyo. NO: What old guys are thinking. YES: What young people are doing. NO: Tech. YES: Sex. Business is about life, not death; about freedom, not prison; about struggle, not defeat. Sometimes when the story isn’t going your way, you have to change the story. What was first in importance is now last; what was last is suddenly first. Maybe it’s time we all started looking at the front end of the elephant for a while. The view is different from up there. |
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Stanley Bing
Stanley Bing is a Fortune columnist and best-selling author of business books noted for their wisdom as well as their sharp, slightly acrid sense of humor. He is also the only writer on business and the workplace who still puts on a suit and tie and goes to do battle with the dragons that breathe fire at corporate America every day. This blog captures what remains of his brain after it has exploded in all other directions.
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